An infamous example – H&M’s conscious collection and its sustainability credentials are not only questioned by consumers but also regulators such as the Norwegian Consumer Authority. Though H&M claims the conscious collection is made from “sustainably sourced” materials, the positive environmental impact of the products are not explained or backed up with any sufficient evidence. Hence, the importance of substantiating green claims must be highlighted in any brand’s green marketing and communications strategy.
As a result of rampant greenwashing, the UK’s Competition and Markets Authority (CMA) released the Green Claims Code after finding out that up to 40 percent of green claims made online could be misleading. Similarly, Changing Markets Foundation found out that 59% of sustainability claims by European brands were unsubstantiated.
In addition, the Norwegian Consumer Authority has recently started investigating the use of Higg Index ‘sustainability profiles’ on clothing labels as part of a crackdown on greenwashing.
The reality is — the fashion industry has been criticized for merely touting their sustainability credentials without addressing the climate damage caused by production and overproduction. The industry is facing an enormous challenge due to the lack of standardization and legally binding framework to regulate sustainability claims and govern the information brands have to disclose. After all, what consumers expect from brands is for them to uphold their environmental responsibilities and to be transparent about their environmental impact as well as their sustainability efforts and claims.